Standard Onsite Rates

$109 / hour on site - standard residential

• 1 hour minimum service, 15 minute billing intervals thereafter
• No travel charges!
• No diagnostics charges!
• No hidden fees!

$109-149 / hour on site - business support

• 1 hour minimum service, 15 minute billing intervals thereafter
• No travel charges!
• No diagnostics charges!
• No hidden fees!
• Full support of all business-grade Microsoft Windows Server configurations

Business Service Retainer agreements available

• Discounted service rates
• Stable monthly IT expenses
• Priority scheduling for faster turn-around
• Dedicated support project management and IT support representatives

In-House (Drop-Off) Service Rates

Standard Service - $95 / hour in house all systems serviced

• 3-5 day turnaround time for most issues
• 1 hour minimum service, 15 minute billing intervals thereafter
• Initial diagnostics completed within first 30 minutes of service time for most issues

Priority Service - $140 / hour in house all systems serviced

• Same day to 48 hour turnaround time for most issues
• 1 hour minimum service, 15 minute billing intervals thereafter
• Initial diagnostics completed within first 30 minutes of service time for most issues

Emergency DROP OFF Service - $190 / hour in house all systems serviced

• Same day to 24 hour turnaround time for most issues
• 2 hour minimum service, 15 minute billing intervals thereafter
• Initial diagnostics completed within first 30 minutes of service time for most issues

Remote Support Rates

$23.75 / quarter-hour

• Same rate for home or business application
• Same day service for most situations

Phone Support Rates

$23.75 / quarter-hour

• Same rate for home or business applications
• Same day service for most situations

EMERGENCY Service Rates

$199 / hour

• 2 hour service minimum, 15 minute billing intervals thereafter
• 1 hour guaranteed response-time, 24 hours a day, 7 days a week!